Returns & Exchanges
At Summit Metals, we want you to be completely satisfied with your luxury jewelry and accessories; if your selection isn't the perfect fit, we offer hassle-free returns within 30 days of delivery. All items must be returned in their original, unworn condition with all security tags and packaging intact.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully place the jewelry in its original velvet pouch and branded box, then secure it inside a padded shipping mailer to prevent damage.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our artisans verify the item's condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing